Bitches Get Stuff Done!

I was reminded of this Tina Fey quote by my sister last weekend, when I had to get a little bitchy to get stuff done. If you want to see the original context (and you do), check out this video (the part I'm referring to starts at about 1:20). (Also, Hillary 2016!)

First, I had to go to CVS to return a recalled prescription. (Yes, the one in the news). (No, I'm not.) I called to see if they'd have the replacement, and the woman on the phone basically said that mine wasn't recalled. Ummm, yeah it was. I got the letter, checked the lot numbers. It was. She said most people got those letters two weeks ago. Well, I got mine three days ago, and that doesn't make me feel better. She said to just come in and the pharmacist could, "check to see if it was recalled." When I got there I showed the pharmacist my pill packs (one of which I had already taken...yikes) and she casually said that I was right and that they could have the medication the next day. I pushed back, telling her I was unsatisfied with their service and how I was treated on the phone. I also said that I wanted to medication that day, since I'd already taken a months worth of recalled medication. She got on the phone and found a local pharmacy where I could pick it up that night.

Bitches get stuff done.

Then I had to do a return at Victoria's Secret for an online order I received as a gift, and to make a long story short, after one very helpful phone rep explained how I could return the gift and order the new item in store, the women at the counter said I couldn't. I pushed back, saying I was told I could. After a few tries, I specifically asked if there was a form I could use (since I didn't have the packing slip...it was a gift). And suddenly, after I pushed back, they "remembered" that they had the form.

Bitches get stuff done.

I didn't yell at anyone, or use harsh language, or throw a fit. But I didn't back down either. I pushed back and asked for what I want. I let them know when I was unhappy, and though I couldn't see my facial expression, I probably made it clear how I felt by the look on my face. When I got good service at the second CVS and on the phone at Victoria's Secret, I thanked people sincerely and told them I appreciated their help. I was quite nice, in fact. But I think sometimes as women we're a little too worried about being nice. I'm sure those women I didn't back down from don't think I'm nice. But I made them do their jobs. I demanded good service. And if they don't think I'm nice...I don't really care.

Oh, and my students would know the capital of Vermont too. I'm no nun, but I get stuff done!